contact
customer care
Do you have a question about your purchase? Our online chat is here for you. Whether you want to know more about your order or a return, the chat will help you right away.
chat
Monday–Sunday: available 24 hours a day via the webshop
Do you have a question about styling tips, outfits, size advice, fabrics or colours? Our customer service team is happy to help you with personal advice and is available Monday to Friday from 09:00 to 17:00.
service@by-bar.nl
+31 (0) 76-3030900
Do you notice something that isn't right or have a concern you wish to share (anonymously)? Please refer to our whistleblower tool to securely report it through our notification procedure.
whistleblowing tool
At by-bar, we take responsibility for what we do and the impact we make. We believe it’s important to stay aware of what’s going on—especially when something doesn’t feel right or needs our attention.
We believe in the power of openness and are committed to growing together with everyone who is part of our story. Whether you are a customer, partner, supplier, or colleague, your perspective is incredibly valuable to us.
Do you see something that doesn’t seem right, or do you have a concern you’d like to share with us? Through our reporting procedure, you can do so in a safe way—either personally or completely anonymously. We listen carefully, take every signal seriously, and thoughtfully explore how we can resolve it together.
If you would like to report something related to our products, please send an email to service@by-bar.nl.
report